Return Policy
Terms and conditions for merchandise sales.
Service and Return Agreement
Right to Refuse Service
We reserve the right to refuse service to anyone for any reason at any time. This includes but is not limited to order cancellation and fulfillment refusal. Decisions to refuse service are at our sole discretion.
Return Policy
All sales are considered final after a period of seven (7) days from the date of delivery. If you wish to request a return for a defective or incorrect item, you must contact us within this 7-day window.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept returns for items that are not defective or incorrect.
To initiate a return, please contact @Cortez on Discord with your order details and a description of the issue.